SHIPPING & RETURNS

SHIPPING POLICY

STANDARD GROUND SHIPPING:

Orders delivered within the United States should arrive within 4-6 business days depending on delivery location. Orders shipped to Alaska and Hawaii will take an additional 3-5 business days to arrive, these orders are also subject to an additional $15.00 delivery fee. These states are also excluded from free shipping promotions.

SECOND DAY SHIPPING:

Second day deliveries are available on all products, from the day your order was shipped. Second day delivery orders will be processed withing 1-2 business days. Orders placed after 3pm will be processed the next day. Order should arrive within 3 business days if ordered the next day. All orders must have a valid street address. P.O boxes can be used for delivery.

NEXT DAY SHIPPING:

Next day delivery is only available in the United States excluding Alaska and Hawaii. Next day delivery is available on all products if ordered before 10:30am MST, on a business day. Orders purchased on weekend days will not be processed till the next business day, these orders should arrive within 2 business days. All orders must have a valid street address, P.O boxes can be used for delivery.

RETURN & EXCHANGE POLICY

Your satisfaction is our number one priority. Please don't hesitate to contact us with any questions or concerns. We have a 10-day return policy:

If the item was damaged during shipment, we'll replace it
If the item arrived melted or smeared, we'll replace it
If we shipped the wrong item, you can enjoy it, or ship it back.
If you have used the item, then decide you don't want it, a store credit will be available no need to return, you will be charged a 10% restocking fee on store credit.
For all other returns the product must be in new condition with original packaging and accessories.
All return request must be made within 30 days of purchase, send us an email explaining the problem and photo if applicable.
Once you are approved for return, refund, or store credit, you will receive an email explaining the details of your return.
Because of the personalized nature of our products, some items can only be returned if there is an error in your order, defect in material, or manufacturing.

SHIPPING & RETURNS

SHIPPING POLICY

RETURN & EXCHANGE POLICY

Your satisfaction is our number one priority. Please don't hesitate to contact us with any questions or concerns. We have a 10-day return policy:

If the item was damaged during shipment, we'll replace it

If the item arrived melted or smeared, we'll replace it

If we shipped the wrong item, you can enjoy it, or ship it back.

If you have used the item, then decide you don't want it, a store credit will be available no need to return, you will be charged a 10% restocking fee on store credit.

For all other returns the product must be in new condition with original packaging and accessories.

All return request must be made within 30 days of purchase, send us an email explaining the problem and photo if applicable.

Once you are approved for return, refund, or store credit, you will receive an email explaining the details of your return.

Because of the personalized nature of our products, some items can only be returned if there is an error in your order, defect in material, or manufacturing.