Shipping/Privacy Policy
This section will summarize our shipping & handling policies, along with our privacy policies which protects you and your information.
Shipping & Handling
STANDARD GROUND SHIPPING:
Orders delivered within the United States should arrive within 4-6 business days depending on delivery location. Orders shipped to Alaska and Hawaii will take an additional 3-5 business days to arrive, these orders are also subject to an additional $15.00 delivery fee. These states are also excluded from free shipping promotions.
SECOND DAY SHIPPING:
Second day deliveries are available on all products, from the day your order was shipped. Second day delivery orders will be processed withing 1-2 business days. Orders placed after 3pm will be processed the next day. Order should arrive within 3 business days if ordered the next day. All orders must have a valid street address. P.O boxes can be used for delivery.
NEXT DAY SHIPPING:
Next day delivery is only available in the United States excluding Alaska and Hawaii. Next day delivery is available on all products if ordered before 10:30am MST, on a business day. Orders purchased on weekend days will not be processed till the next business day, these orders should arrive within 2 business days. All orders must have a valid street address, P.O boxes can be used for delivery.
PRIVACY POLICY
Loves Candle Closet Ltd respects and is committed to protecting your privacy. We may collect personal identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information, and the pages you visited. We will not sell your personally identifiable information to anyone.
All customer information is and will remain confidential. We will sometimes email our customers about sale items offered by us. If you do not wish to receive these emails, please let us know by emailing us at alove.www.lovescandlecloset.com
OUR SECURITY POLICY
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Your payment and personal information is always safe. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. It encrypts all your personal information including credit card numbers, name,and address so that it cannot be read over the internet.